FAQ

Frequently Asked Questions

At Modern Merchants, we're dedicated to being your go-to Cin7 champion and providing operational support tailored to your needs. Below are answers to some common questions about our services and how we can help you.

How Much Does It Cost to Work with Modern Merchants?
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We offer flexible pricing to fit your needs. For a full Cin7 deployment, prices range from $5K to $20K, depending on the scope, complexity, and resources needed. Our goal is to give you a clear, predictable cost so there are no surprises.

If you’re looking for ongoing support, our standard rate is $120 per hour, available in blocks of 10 hours. This way, you can get expert Cin7 and operational assistance whenever you need it—without the commitment of hiring full-time staff. Use us as much or as little as you need!

What services does Modern Merchants offer?
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We offer a full range of Cin7 Omni services designed to make your operations seamless:

Cin7 Deployment & Onboarding
Administration
Support & Troubleshooting
Data Migration
Custom Solutions
Operational Support
3PL Management
Marketplace & Shopify Integrations
Optimisation

Whether you need us to manage your Cin7 deployment from start to finish, or you’re looking for on-demand help with operations, integrations, or troubleshooting, we’ve got you covered. Reach out anytime—we’re here to help!

Who can benefit from Modern Merchants' services?
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We specialize in helping Australian apparel and accessories brands streamline their operations. Whether you’re a growing business looking to simplify your processes or an established brand needing expert Cin7 support, we’re here to make things easier.If you want to run smoother, scale faster, and get the most out of your systems, Modern Merchants can help.

How long does it take to get setup on Cin7?
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The setup time for Cin7 usually ranges from 4 to 12 weeks, depending on your business's specific needs. This covers everything from initial setup and data migration to integrations and training.

Need it faster? We can also go turbo mode and get things sorted much quicker if required!

At Modern Merchants, we make the process as smooth as possible by setting clear milestones and ensuring a seamless setup, so you can start using Cin7 without any hassle.

Want to find out more? Reach out to Ross Bird to discuss your business needs.

At Modern Merchants, we know retail, wholesale, and e-commerce inside out—and we’re passionate about cloud-based tech solutions that make your operations run smoother.
Ross Bird
Director @ Modern Merchants
At Modern Merchants, we live and breathe retail, wholesale and
e-commerce operations plus have a passion for cloud based tech solutions.
Ross Bird
Director @ Modern Merchants
LineFlow's platform has revolutionized our marketing strategies. The detailed data and quality services provided have helped us optimize our campaigns and achieve outstanding results.
Mark Johnson
Marketing Lead @ MarketFlow