Setup, Optimise, Learn

Hey, we're Modern Merchants.

We simplify Cin7 Omni for Retail & E-commerce Brands.

At Modern Merchants, we know retail, wholesale, and e-commerce inside out—and we’re passionate about cloud-based tech solutions that make your operations run smoother.
Ross Bird
Director @ Modern Merchants
At Modern Merchants, we live and breathe retail, wholesale and
e-commerce operations plus have a passion for cloud based tech solutions.
Ross Bird
Director @ Modern Merchants
LineFlow's platform has revolutionized our marketing strategies. The detailed data and quality services provided have helped us optimize our campaigns and achieve outstanding results.
Mark Johnson
Marketing Lead @ MarketFlow

Client Testimonials

"Ross played a pivotal role when I reacquired my brand from Culture Kings. His swift and efficient setup of Cin7, coupled with his support in wholesale operations, stocktake, and EOM procedures, was invaluable. Beyond just Cin7, Ross’s extensive operational knowledge ensured a smooth transition and ongoing success. His commitment and expertise are a valuable asset to our small but ambitious team "

Sam Moore, Founder |  Pyra
"Ross has been a great help setting up our Cin7 Omni account, accommodating our unique requirements and connecting our various global channels. His ongoing support and management of EOM procedures have been invaluable. What sets Ross apart is his deep understanding of our business model beyond just the technical aspects of Cin7. His comprehensive approach and commitment have significantly added value to our fast paced team".

Fash Winkenweder. Operations & Logistics Manager | Snap Wireless

Modern Merchants - Your Trusted Cin7 Experts and Operational Support

What Sets Us Apart

With over a decade of hands-on experience, we know Cin7 inside out. We’ve worked closely with the Cin7 team, troubleshooting issues and enhancing the platform’s functionality, especially for apparel and accessories brands. That means we understand the challenges you face and how to get the best out of Cin7 for your business.

Comprehensive Services

From Cin7 deployment and onboarding to data migration, back-end integrations, and troubleshooting, we offer a full range of services to meet your specific needs. Need help with operational support, 3PL management, or marketplace and Shopify integrations? We’ve got you covered.

Dedicated Support When You Need It

Your success is our priority. We’re here to provide premium support whenever you need it. Got a question or issue? Reach out, and we’ll be there. We’re committed to being your reliable Cin7 partner, every step of the way.

Flexible and Transparent Pricing

We offer expert assistance at a competitive rate, without the need for a full-time systems administrator. Our hourly rate is $120 plus GST, available in 10-hour blocks. This approach gives you maximum value for your investment, without the commitment of a big 20-30K+ proposal.

Our Process

Our Process: How We Optimise Your Cin7 Setup

At Modern Merchants, we make sure your Cin7 setup and operations are optimized for success. Here’s how it works:

1.

Consultation Call

We start with a conversation about your business, your current setup, and any challenges you’re facing. We want to understand your goals, timelines, and how we can help you achieve them.

2.

Planning

With a clear picture of your needs, we’ll create a scope and project timeline, and invite you to an Asana project with clear timelines and shared responsibilities. This plan lays out the steps to migrate, deploy, or optimize your Cin7 setup, ensuring everything runs smoothly.

3.

Implementation

Our team develops tailored solutions that fit your specific challenges. Whether you need a full migration from a legacy system or just a little help fine-tuning your setup, we make sure our solutions are practical and effective.

4.

Ongoing Operational Support

We’re here for the long haul if you need us. Our ongoing support covers everything from month-end procedures and POS setups to stocktake prep & reconciliation and integration setup. We make sure your Cin7 setup keeps running smoothly and efficiently, so you can focus on growing your business.

Interested in optimising your operations with Cin7?

Let's chat to see how we can help

Our Blog

Discover the latest on our Blog

Cin7 Tips & Tricks, Resources, the latest Apps + more.

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